Control Officer at Latins Security Nigeria Limited – Abuja

Latins Security Nigeria Limited is recruiting a Control Officer in Abuja to monitor and coordinate security operations from the control room. The role involves tracking patrol movements, managing communication systems, responding to incidents and accounting for deployed personnel.

Key Responsibilities

• Monitor CCTV feeds, GPS and vehicle-tracking systems, and communication channels.
• Maintain radio contact with patrol teams, guards and supervisors.
• Log and respond to incidents, alarms and distress calls, escalating to management or emergency services when required.
• Coordinate the deployment and movement of patrol vehicles and personnel across assigned locations.
• Maintain shift logs, incident reports and field-staff attendance records.
• Ensure client posts are covered according to schedule and address staffing gaps promptly.
• Share urgent updates with clients, supervisors and management; coordinate with Operations on patrol activities and contact field locations for updates.
• Conduct routine call-outs to confirm guards are alert and correctly stationed.
• Prepare shift handover reports and daily operational summaries, and support investigations with control-room records.

Requirements

• Minimum of OND, HND or B.Sc. in any discipline; Security Studies or Criminology is an advantage.
• At least two years of experience in a control room, dispatch or security operations role. This experience is mandatory.
• Private security industry experience is highly desirable.
• Ability to work rotating shifts, including nights, weekends and public holidays.
• Strong written and verbal communication and clear radio/telephone etiquette.
• Calm, decisive and effective in high-pressure or emergency situations.
• Proficiency in Microsoft Office and familiarity with CCTV, GPS tracking or monitoring software.
• High integrity, discretion, attentiveness and professionalism.

Skills and Competencies

• Situational awareness and real-time decision-making.
• Radio and communication systems operation.
• Incident logging, reporting and shift handovers.
• Multitasking under pressure and coordinating teams across locations.
• Attention to detail, confidentiality and basic computer literacy.

Benefits

• Competitive salary.
• Pension contribution in line with statutory requirements.
• Health and safety support, uniform and work equipment.
• Continuous training, career development and performance-based growth opportunities.
• Paid leave in accordance with company policy.