Food & Beverage Supervisor at Radisson Hotel Group – Benin City, Edo

Radisson Hotel Group is recruiting a Food & Beverage Supervisor in Benin City, Edo State, to support restaurant and beverage operations, lead service staff and uphold guest-service standards.

Key responsibilities

• Support the daily running of the food and beverage department, ensuring guest service meets hotel and group standards.
• Lead the service team, resolve guest enquiries and complaints, and contribute to high levels of guest satisfaction.
• Take ownership of assigned operations and deputise for the department head when needed.
• Work with the department head to develop staff performance, reinforce company values and promote a positive team culture.
• Manage departmental inventory, costs, productivity and performance against agreed targets.
• Maintain effective relationships with internal and external stakeholders and ensure timely communication.
• Help deliver initiatives that improve service quality, profitability, cost control and environmental practices.
• Ensure operations meet legal, due-diligence and audit requirements, including follow-up actions.

Requirements

• Previous food and beverage experience, ideally in a hotel.
• Hands-on leadership, flexibility and a strong commitment to guest service.
• Good communication, listening and cross-functional collaboration skills.
• Integrity, initiative and the ability to develop solutions in demanding service situations.
• Comfort with Microsoft Office, particularly Excel, and the ability to manage competing priorities.