Operations Executive – Freight Forwarding at Workforce Group – Lagos & Port Harcourt (2 Openings)

Workforce Group is recruiting two full-time Operations Executives in Lagos and Port Harcourt to coordinate freight forwarding, shipment movement, shipping documentation, customs clearance and final delivery.

Key responsibilities

• Coordinate freight bookings, cargo movement, shipment tracking and final delivery.
• Process shipping documents and coordinate customs clearance.
• Liaise with shipping lines, airlines, customs agents, haulage providers and clients.
• Obtain freight quotations, monitor costs and arrange collection, transportation, warehousing and delivery.
• Provide shipment updates, resolve operational delays and maintain accurate records and reports.
• Ensure compliance with applicable customs, port, safety and security requirements.

Performance indicators

• On-time delivery and customs clearance turnaround.
• Shipment cost control, documentation accuracy and client satisfaction.
• Control of avoidable demurrage and detention charges, with regulatory compliance.

Qualifications and experience

• BSc or HND in Logistics, Supply Chain Management, Transport Management or a related discipline.
• Four to six years of relevant freight forwarding or logistics experience.
• Knowledge of Nigerian customs procedures, shipping documentation and port operations.
• Proficiency in Microsoft Office; a relevant professional certification is an advantage.
• Strong shipment planning, documentation, negotiation, cost-control, communication, problem-solving and time-management skills.

Working relationships

The role works internally with Operations, Commercial, Finance, Business Development, HR/Legal and HSE; and externally with clients, shipping lines, airlines, customs agents, port operators, haulage providers and overseas agents.

Net monthly salary: ₦500,000–₦700,000.