Senior Design Researcher – User Science at Canonical – Lagos

Canonical is recruiting a Senior Design Researcher specialising in User Science in Lagos for a remote role. The researcher will build user insights, guide product decisions and improve the reach and repeatability of research across technical teams.

Responsibilities

• Plan and conduct user studies to understand product needs and communicate findings across teams.
• Produce clear research reports, presentations and documentation to guide decisions.
• Work with engineering, product and process colleagues to support data-informed product design.
• Develop reusable user-research methodologies, research operations systems and documentation.
• Promote user-centred learning through training, research resources and outreach.
• Turn complex evidence into visual or written narratives that inform product and organisational improvements.

Requirements

• Bachelor’s or master’s degree in Design, Human-Computer Interaction, Engineering or a similar discipline, or a compelling alternative professional path.
• Strong academic record and substantial expertise in qualitative and quantitative user research.
• Experience with interviews, usability testing, experiments, surveys and data analysis, with particular depth in at least one methodology.
• Ability to work with technical stakeholders and understand open-source technology.
• Skill in visual or information design, storytelling, organisation and research documentation.
• A substantial portfolio demonstrating research or design work that influenced product strategy, design or organisational change.