Senior Sales Operations Analyst at Canonical – Lagos

Canonical is recruiting a remote Senior Sales Operations Analyst in Lagos to improve global revenue operations, CRM data quality, sales analytics and repeatable processes across direct, alliance, channel and online sales.

Responsibilities

• Develop scalable revenue operations processes for direct, partner and online sales channels.
• Lead and support revenue operations analysts in daily sales enablement, policy improvement and reporting.
• Oversee sales engagement, CRM, quote configuration, commissions, training and data enrichment processes.
• Build metrics to track leads, pipeline, sales velocity, productivity, customer retention and renewals.
• Analyse territory and channel data and recommend changes in regular business and sales reviews.
• Partner with commercial systems engineers to improve automation and integrated sales technology.
• Help introduce new product pricing, packaging and quotation workflows for sales teams and partners.
• Maintain strong data governance, order processing, training and commercial opportunity review processes.
• Manage commission planning and support goal-setting, performance evaluation and related payment processes.

Requirements

• Leadership experience in Revenue Operations across direct sales, channels or alliance partnerships.
• Strong analytical ability, business-system knowledge and a track record of applying CRM and revenue data to improve performance.
• Proficiency in sales technology, reporting, compensation systems and scalable process management.
• Undergraduate degree in a relevant discipline, preferably STEM or Economics, or a compelling alternative professional pathway.
• Clear communication, negotiation, stakeholder management, organisational skills and professional English.
• Ability to collaborate with geographically distributed teams and travel to company events up to four times annually.
• Experience in technology subscriptions and mentorship of team members is advantageous.

Work arrangement and benefits

• Remote working environment with regular international team meetings.
• USD 2,000 annual personal development budget.
• Performance-based annual bonus or commission, annual pay review, recognition rewards, leave and employee assistance.