Travel Desk Officer at Awka Millennium City Development Company – Nationwide

Awka Millennium City Development Company is recruiting a Travel Desk Officer for a nationwide role. The successful candidate will coordinate local and international travel for executives, expatriates and employees, manage immigration documentation and support the HR department with related administration.

Key responsibilities

• Arrange local and international flights, hotel reservations, airport transfers and other travel logistics.
• Manage itineraries, ticket changes, cancellations, rescheduling and urgent travel requests.
• Coordinate visa applications and renewals for employees travelling on official assignments.
• Manage expatriate immigration documentation in Nigeria, including CERPAC, Expatriate Quota, STR visas, Temporary Work Permits and other applicable approvals.
• Track permit validity and expiry dates and coordinate timely renewals.
• Liaise with the Nigeria Immigration Service, government agencies, embassies, consulates, immigration consultants and approved service providers.
• Coordinate expatriate arrivals and departures, airport pickups, accommodation and related logistics.
• Provide confidential travel support to executives and manage requests across employee levels.
• Apply the company’s travel policy, approval procedures, travel-class rules, accommodation limits and booking guidelines, escalating exceptions where required.
• Work with travel agencies, airlines, hotels and other providers to secure competitive rates and quality service.
• Monitor travel expenditure and follow up on refunds, unused tickets and travel credits.
• Maintain registers of travel bookings, expatriate documentation and renewal dates.
• Support HR administration, including onboarding, documentation and insurance-policy management.

Requirements and experience

• HND or Bachelor’s degree in Business Administration, Human Resource Management, Hospitality, Tourism or a related discipline.
• Four to five years of relevant professional experience, including hands-on corporate travel management.
• Experience arranging end-to-end travel for executives, expatriates and employees, including flights, accommodation and itinerary changes.
• Practical experience with Nigerian expatriate immigration documentation, permits, visas and renewals.
• Travel-agency or travel-management-company experience is an advantage.
• Good knowledge of corporate travel policies, approvals, cost control and vendor management.
• Strong organisation, negotiation, communication and problem-solving skills.
• Proficiency in Microsoft Office, particularly Excel and Outlook, with strong attention to detail and confidentiality.

Salary: ₦250,000–₦280,000 monthly.