Operations Manager Vacancy at TalentRO Consulting

About the role

Operations Manager job opportunity is available at TalentRO Consulting for individuals who possess relevant qualifications.

Responsibilities

Primary duties and responsibilities include but are they are not limited to the following:

Technical:

• Coordinate with different departments, event vendors, and clients to ensure seamless organization and execution of all events.
• Coordinate and implement all operations within an event, including, but not limited to: staff, food, beverage, AV/tech support, setup, decor and payment.
• Collaborate with all Departments to maintain event calendar and ensure event dates do not interfere with other events.
• Timely response to all event inquiries according to the company’s SLA and ensuring the conversion of inquiries to sales.
• Consistently meet or exceed monthly sales targets.
• Effectively communicate to prospective clients the features and benefits of the company’s event packages.
• Work with operation team and clients to plan and coordinate details of events.
• Manage the upkeep of equipment and supplies to meet health and safety standards within the business premises.
• Ensuring that basic facilities are well-maintained.
• Understand the unique needs of different types of events, such as corporate events, birthday parties, weddings, and other social events.
• Preparation of rate quotation and prompt issuance of the invoice to clients and follow up.
• oversee the dismantling and removal of the event and clear the venue efficiently
• Developing event feedback surveys and Handling post-event reports.
• Prepare marketing visit reports and sales for analyzing market strategy.
• Create and consistently manage all client data.
• Manage relationships with clients throughout the event planning process and beyond.
• Ability to work extended hours when needed, including weekends and holidays to support business needs.
• Other duties may be assigned.

Management:

• Develop, implement and review operational policies and procedures
• Endeavor to develop and succeed in maintaining an appropriate company image that strives towards excellence in satisfying customers.
• Maintains professional and technical knowledge by reviewing professional publications relevant to the industry.
• Ensure awareness of the latest marketing and business development techniques.
• Contributes to team effort by accomplishing related results as needed.
• Implementation of all related organization policies, procedures, rules, and regulation

Reporting:

• Provides written or verbal reports in the appropriate medium.

Experience and qualifications

Job Qualification:

• Bachelor’s Degree

Experience:

• 5-6 years of event hall management experience or in a similar function
• Experience in Facility management including deep electrical knowledge of the electrical system, power generation.
• Sales and marketing skills to promote the event and attract business
• Communication and marketing skills.

Competencies:

• Project management
• Effective and Efficient communication
• Knowledge of oral/written English
• Organizational and interpersonal skills
• Attention to detail and multi-tasking ability
• Proficiency in computer and MS office applications
• Physically and mentally fit for the job.

Application deadline

4th October, 2020.

Application details

Interested and qualified candidates should send their updated CV to: Talentro.recruitment@gmail.com using the Job Title as the subject of the mail.

Note

• CV and Cover Letter as a Single Word document
• The title / subject of your email and application should be the position you are applying for.
• Candidates that do not comply with the application instruction will be disqualified.
• We reserve the right to close this vacancy early if a suitable candidate is found.
• Only shortlisted candidates will receive an invitation for an interview
• The successful candidate will be required to provide 3 professional references and a guarantor
• The job is dependent on suitable references.

WHO IS TalentRO Consulting?

At TalentRO (Result & Outcome) Consulting, we provide support to your day-to-day Human Resource management and Human Capital development so you can invest your valuable time and resources on running your business. We work alongside our clients as a team to achieve results and impeccable outcomes.