Job details
Patient Relationship Executive / Receptionist at Skipper Eye-Q Hospitals Nigeria Limited – Asokoro, Abuja
Skipper Eye-Q Hospitals Nigeria Limited is recruiting a full-time Patient Relationship Executive / Receptionist in Asokoro, Abuja, to guide patients through registration, appointments, billing and follow-up care.
Responsibilities
- Welcome patients and families, help with registration and ensure accurate demographic information.
- Schedule, change and manage appointments for eye specialists, diagnostics and surgical consultations.
- Support check-in and check-out activities, including HMO or insurance checks, authorisations, payments and receipts.
- Coordinate patient movement between clinics, diagnostic services and optical departments.
- Respond compassionately to patient concerns, resolve initial complaints and escalate complex issues.
- Update electronic medical records and gather patient feedback.
Requirements
- BA, BSc or HND in Business Administration, Mass Communication, Healthcare Management, Hospitality Management or a relevant field.
- Typically two to four years of customer service, front-office, hospitality or hospital experience.
- Microsoft Office capability and familiarity with hospital information or electronic medical records systems.
- Basic understanding of healthcare terminology, billing and insurance processes.
- Empathy, active listening, communication and composure while multitasking in a busy clinic.
How to apply
Email your CV using Patient Relationship Executive / Receptionist as the subject of the email.
Only candidates currently resident in Abuja are encouraged to apply. Preference will be given to qualified male candidates.
Closing date
30 November 2026
Email your application to skippereyeqhospitals@gmail.com.
Check the employer and application instructions before sharing personal information.
About the employer
Skipper Eye-Q operates specialist eye care hospitals in Nigeria and India. Its services cover cataract, retina, glaucoma, cornea, squint, refractive errors, presbyopia and other vision conditions, supported by diagnostic, surgical and hospital care.
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