Senior Service Coordinator Vacancy at a Leading Power Solution Provider

About the role

Senior Service Coordinator job opportunity is available at for individuals who possess relevant qualifications.

Responsibilities

• Scheduling / Assigning installation and customer complaint to service engineers
• Monitor various sites for issues
• Escalate Service related issues
• Ensure compilation of all job completion report
• Follow-up with Engineers to ensure that task/installation are completed on time
• Liaise with customers for prompt resolution of complaint or issues
• Ensure that all service compliant or installation are updated on service software
• Ensure information on job tickets is up to date
• Monitoring Service engineer expenses
• Escalating Services engineers work-related issues
• Follow-up with engineers for all service issues or compliant
• Assign engineers for all Service Level Agreement and ensure completion
• Ensure prompt dispatch and retrieval of spares, batteries, etc.

Experience and qualifications

• Bachelor’s Degree
• Experience: 5 – 9 years.

REMUNERATION:-

• N120,000 – N130,000 monthly.

Application deadline

30th September, 2020.

Application details

Interested and qualified candidates should send their CV to: hr@rpeltd.com using the Job Title as the subject of the mail.