Operations Manager at Roxbury Leisure Homes – VGC, Lagos

Roxbury Leisure Homes is recruiting a full-time Operations Manager in VGC, Lagos. The role will coordinate daily operations, lead staff, improve service delivery and help the organisation use resources efficiently.

Responsibilities

• Oversee daily business operations and coordinate tasks across teams.
• Develop, document and implement practical operating policies and procedures.
• Assign responsibilities, supervise employees and monitor performance.
• Maintain strong customer service and respond to service-delivery issues.
• Control operational costs and promote responsible use of resources.
• Identify process weaknesses and implement improvements that strengthen efficiency.
• Prepare operational reports and provide management with regular performance updates.

Qualifications and Skills

• Bachelor’s degree in Business Administration, Management or a related field.
• Proven experience in operations management or a similar leadership position.
• Strong team leadership, organisation, prioritisation and practical problem-solving.
• Excellent interpersonal and written and verbal communication.
• Ability to balance several priorities, supervise staff and work with limited oversight.
• Proficiency with Microsoft Office and relevant business management tools.