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Customer Service Officer at Ego’s Kitchen and Delectable – Surulere

Ego’s Kitchen and Delectable is recruiting a full-time Customer Service Officer in Surulere, Lagos, to handle customer enquiries and orders, coordinate deliveries and support a positive customer experience.

Customer service and order management

  • Respond courteously to customer enquiries and complaints.
  • Receive and process customer orders accurately.
  • Answer enquiries by telephone, WhatsApp and other customer communication channels.
  • Work with the kitchen and dispatch teams to ensure orders are prepared and delivered on time.
  • Follow up with customers about satisfaction and encourage repeat purchases.
  • Keep accurate records of orders, customer feedback and complaints.

Requirements

  • Clear communication and good interpersonal skills.
  • A polite, patient and customer-focused approach.
  • Good organisation, accuracy and attention to detail.
  • Ability to work well in a busy food-service environment.
  • Previous customer-service experience is an advantage.
  • Applicants must be able to work in Surulere, Lagos.

Remuneration

  • Monthly salary of ₦80,000.

How to apply

Send your CV or résumé to the recruitment email address listed for this position.

Email subject
Cook Application – Surulere

Closing date
4 November 2026

Email your application to faithegokitchen@gmail.com.

Check the employer and application instructions before sharing personal information.

About the employer

Ego’s Kitchen and Delectable is a food-box catering business preparing thoughtfully packaged meals for families, offices, events and special occasions.

Its food offerings include breakfast boxes, lunch boxes and meals served in bowls. The business emphasises consistent preparation, presentation and the quality of its catered food boxes.

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