Job details
Customer Service Officer at Philban Consulting – Ikeja
Philban Consulting is recruiting a full-time Customer Service Officer in Ikeja, Lagos to manage customer enquiries, complaints, records and service correspondence.
Responsibilities
- Respond professionally and promptly to customer questions, service requests and complaints.
- Give customers accurate information about the company’s products and services.
- Resolve complaints, support customer satisfaction and maintain accurate records and databases.
- Prepare reports, manage correspondence and carry out routine office tasks using digital tools.
Requirements
- At least an OND, HND or bachelor’s degree in Business Administration, Marketing, Mass Communication or a related field.
- Computer literacy, including Microsoft Word, Excel, email and other office applications.
- Strong verbal and written communication, patience, interpersonal skills and problem-solving ability.
- Good organisation, professional conduct, honesty and ability to work with minimal supervision.
- Previous customer service experience is an added advantage; male applicants are preferred.
Salary
- ₦150,000 per month.
How to apply
Email your CV using “Customer Service Officer” as the subject of the message.
Email your application to philbannig@ymail.com.
Check the employer and application instructions before sharing personal information.
About the employer
Philban Consulting Limited provides recruitment and employment services across business sectors including accounting, finance, administration and hospitality. The firm supports organisations in sourcing and developing their workforce.
Important safety tips
- MyJobNigeria will never ask you to pay to apply for a job or share a one-time password (OTP). Be cautious about requests for sensitive personal information.
- If this listing appears suspicious, please report it through our contact page.
Share this page
Your next chapter
Explore jobs
across Nigeria.
Find roles by state, employer, job type and experience.