Customer Service Representative Vacancy at a Paint Company – VNL Consulting

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Position Title: Customer Service Representative.

Job Station: Lagos State.

INTRODUCTION:-

Customer Service Representative job opportunity is available at VNL Consulting for individuals who possess relevant qualifications.

Job Summary

• Our client is in need of a candidates to respond to customer enquiries, resolve issues with clients and follow up with sales leads.

DUTIES AND RESPONSIBILITIES:-

• Maintain a positive, empathetic and professional attitude towards customers at all times
• In-depth knowledge about products to help customers resolve enquirers and drive sales
• Ensure customers satisfaction and provide professional customer support
• Anticipate customers needs and follow up with previous customers reorder or additional services
• Deal directly with customers either by telephone, electronically and in store.
• Obtain and evaluate all relevant information to handle product; direct requests an dm unresolved issues to designated resources
• Maintain customer database records
• Prepare Report extensively weekly and monthly on sales and database of customers database of customers achieved through excellent customer service

DESIRED EXPERIENCE & QUALIFICATION:-

• B.Sc in any discipline
• Must be able to communicate fluently
• 1 year experience (preferred)
• Proficient in the use of Microsoft office
• Living in Festac/Amuwo environment

REMUNERATION:-

Apply Before:-

INTERESTED?