Job details
Customer Support Associate at 10Alytics – Remote
10Alytics is recruiting a remote Customer Support Associate to guide learners, resolve enquiries and help participants make steady progress through its training programmes.
Responsibilities and requirements
- Respond promptly to learner enquiries and help resolve service issues.
- Support onboarding and communicate clearly throughout the learning experience.
- Maintain accurate learner and interaction records using the CRM.
- Follow up with participants, support engagement and coordinate outreach as needed.
How to apply
Apply through the dedicated online careers form.
Deadline Not specified, apply as soon as possible
Apply on the employer’s website
Check the employer and application instructions before sharing personal information.
About the employer
10Alytics teaches data and technology skills to individuals and organisations in Africa and other markets. It also offers employability training and consulting on business data, warehousing and decision-making.
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