Hotel Receptionist at Hotel Capitol – Berger, Lagos

Hotel Capitol is recruiting a full-time Hotel Receptionist in Berger, Lagos, to manage guest arrivals, bookings, enquiries, payments and front-desk service.

Responsibilities

• Welcome arriving guests and provide attentive front-desk service.
• Manage hotel check-ins and check-outs efficiently.
• Answer incoming calls, emails and guest enquiries.
• Manage room bookings, reservations and relevant systems.
• Process guest payments and maintain accurate records.
• Address concerns professionally and support guest satisfaction.

Requirements

• HND or bachelor’s degree, with one to two years of relevant experience.
• Previous work experience in the hospitality industry.
• Strong communication, customer service and interpersonal skills.
• Basic computer skills; familiarity with hotel booking systems is an advantage.
• Organisation, multitasking skills and a professional manner.
• Completion of the National Youth Service Corps (NYSC) programme.
• Proximity to Berger from Ogba, Agege, Ojota, Ketu, Ojodu Berger, Akute or Ikeja.