Business Relationship Manager at Moniepoint Incorporated – Ekiti

Moniepoint Incorporated is recruiting a field-based Business Relationship Manager in Ekiti State. Reporting to the State Coordinator in Commercial and Field Operations, the role will expand merchant acquisition, deploy payment terminals and strengthen customer retention.

Responsibilities

• Identify, visit and onboard merchants through direct field engagement, referrals and trade networks.
• Understand merchants’ needs and introduce appropriate Moniepoint banking, payments and lending products.
• Meet monthly targets for active merchant onboarding, terminal deployment, loan disbursements and repayments.
• Manage KYC documentation and onboarding in compliance with procedures and regulatory requirements.
• Maintain long-term merchant relationships, handle queries and escalate complex issues.
• Monitor competitors, maintain accurate CRM pipeline records and provide timely field reports.

Requirements

• OND, HND or bachelor’s degree from a recognised institution.
• Two to four years of sales experience, preferably in banking, fintech, payments or comparable commercial field operations.
• Evidence of meeting targets in merchant acquisition, field sales or customer onboarding.
• Strong local-market knowledge, communication skills and customer relationship management.
• POS deployment, payment acquiring, business lending and CRM experience are advantages.

Benefits and recruitment process

The package includes a competitive base salary, performance-related commission, pension, health insurance, annual bonus and learning opportunities. The selection process includes an initial recruiter call, an interview with the hiring team and an executive interview.