Cashier at Domeo Resources International – Yenagoa, Bayelsa

Domeo Resources International (DRI) is recruiting a full-time Cashier in Yenagoa, Bayelsa State. The Cashier will handle customer payments, maintain accurate transaction records and reconcile cash at the end of each shift while providing courteous customer service.

Main function

The Cashier is responsible for handling cash and other customer transactions accurately and efficiently, issuing receipts, recording sales and maintaining accurate financial records. The role also safeguards cash and ensures that transactions are properly reconciled.

Responsibilities

Cash handling and transactions

• Receive customer payments in cash, by debit card or through other accepted payment methods.
• Issue receipts, refunds and change accurately.
• Process sales transactions efficiently using POS systems or registers.
• Verify and record cash amounts before and after shifts.
• Ensure all transactions are correctly entered and documented in the accounting system.

Customer service

• Provide courteous service during billing and payment processes.
• Welcome customers and respond politely to enquiries.
• Resolve basic billing or transaction-related issues professionally.
• Maintain a friendly and professional manner that supports a positive customer experience.

Record keeping and reconciliation

• Maintain accurate records of daily transactions and sales reports.
• Reconcile cash drawers at the end of each shift and report discrepancies immediately.
• Prepare and submit daily sales summaries and payment reports to the Accountant or Manager.
• Document cash inflows and outflows accurately.

POS and system management

• Operate point-of-sale (POS) terminals efficiently.
• Ensure items are scanned or entered correctly into the system.
• Report POS malfunctions or errors to supervisors promptly.
• Assist with updating product prices and inventory information in the system when required.

Cash security and compliance

• Handle financial transactions in line with company policies and procedures.
• Safeguard cash and valuables during and after shift hours.
• Follow internal control processes and audit standards.
• Report suspicious activities or security breaches related to cash handling.

Teamwork and communication

• Work collaboratively with sales, kitchen and management teams to support smooth operations.
• Communicate effectively with colleagues about sales, refunds and account issues.
• Assist in training new cashiers or interns when necessary.
• Maintain a positive and supportive work environment.

Administrative and support duties

• Assist with inventory counting, restocking and display arrangement when needed.
• Provide support during peak hours or events.
• Participate in periodic audits and financial reviews.
• Keep the cashier’s workstation neat, organised and fully equipped.

Experience and qualifications

• Minimum of OND, NCE or an equivalent qualification in Accounting, Business Administration or a related field.
• One to four years of relevant experience in cash handling, retail, hospitality or customer service.
• Proficiency in POS systems and basic accounting principles.
• Experience in retail, food service or hospitality environments is an advantage.
• Certification in cash management or customer service is an added advantage.

Skills and competencies

• Numerical accuracy and attention to detail.
• Strong communication and customer-service skills.
• Ability to operate POS systems and handle electronic payments.
• Trustworthiness and responsibility when handling financial transactions.
• Basic computer literacy, including Microsoft Excel, Word and accounting systems.
• Organisation, multitasking and time-management skills.
• Ability to work efficiently under pressure.

Behavioural qualities

• Integrity and honesty.
• Neat personal appearance and professionalism.
• Punctuality, dependability and discipline.
• A calm and courteous manner when dealing with customers.
• A positive attitude and willingness to assist others.
• A strong work ethic, accountability and an adaptable, cooperative approach.