Front Desk Officer at Bijo Rice – Akanixx Foods – Kaduna

Bijo Rice, a subsidiary of Akanixx Foods, is recruiting a Front Desk Officer in Kaduna to manage reception activities and provide professional support to customers, visitors and business associates.

Key responsibilities

• Welcome and attend to customers, visitors and business associates professionally.
• Receive, screen and direct telephone calls, emails and other enquiries to the appropriate personnel.
• Provide information about the company’s products and services, and respond to customer enquiries, complaints and requests promptly.
• Maintain accurate records of visitors, enquiries and front-desk activities.
• Coordinate appointments, meetings and scheduled visits.
• Receive and direct correspondence, deliveries and official documents.
• Provide administrative support to other departments, including basic documentation, data entry and filing.
• Maintain an organised, clean and professional reception area.
• Handle company information and customer records confidentially, and perform other administrative duties assigned by management.

Qualifications and requirements

• OND, HND or Bachelor’s degree in Business Administration, Office Technology and Management, Public Administration or a related discipline.
• At least three years of work experience. Experience in front-desk operations, customer service or administration is an advantage.
• Excellent verbal and written communication skills and good telephone etiquette.
• Computer skills, including Microsoft Word and Excel.
• Strong interpersonal and organisational abilities, with the ability to multitask, work under pressure and pay attention to detail.
• Professional appearance, confidence, courtesy, confidentiality and good work ethics.