Hotel Receptionist (Front Desk) at Uleval Technology – Oshodi, Lagos

Uleval Technology is recruiting a Hotel Receptionist (Front Desk) in Oshodi, Lagos, to welcome guests and manage front-office operations.

Responsibilities

• Welcome guests, verify identification, assign rooms, issue keys and handle arrivals and departures.
• Manage bookings, walk-ins, cancellations and special requests by phone, email and hotel systems.
• Answer questions, address guest complaints and escalate concerns when necessary.
• Operate the switchboard, record messages and coordinate room readiness with housekeeping and maintenance.
• Process cash and card payments, balance shift floats and maintain guest and end-of-day records.

Requirements

• Secondary school certificate or equivalent; hospitality training or a degree is an advantage.
• Strong written and spoken communication and professional guest-service skills.
• Experience with hotel property management systems such as Opera, Fidelio or Cloudbeds and general office software.
• Ability to multitask and work varied shifts, including nights, weekends and holidays.