Hotel Resident Manager at Efezi Southsea Nigeria Limited – Abule-Egba, Lagos

Efezi Southsea Nigeria Limited is seeking a Hotel Resident Manager in Abule-Egba, Lagos. The manager will oversee the hotel’s daily operations, departmental staff, guest service, financial controls and operational performance while living on the premises.

Responsibilities

• Coordinate front office, housekeeping, food and beverage, kitchen, maintenance, security and administrative operations.
• Supervise departmental heads and staff, including performance, attendance, training, professional conduct and discipline.
• Resolve guest complaints and maintain standards for service quality, guest relations and hotel presentation.
• Monitor room occupancy, reservations, revenue, expenses, operational budgets and inventory.
• Introduce cost controls, limit waste and ensure accurate cash handling and financial accountability.
• Implement management policies and standard operating procedures across departments.
• Inspect guest rooms, public areas and facilities, and oversee routine and corrective maintenance.
• Maintain hygiene, fire, health, safety and environmental standards.
• Prepare regular operating reports and work with the General Manager or owners to achieve business targets.

Requirements

• Bachelor’s degree or HND in Hospitality Management, Hotel Management, Business Administration or a related discipline.
• Five to seven years’ experience in hotel operations, including at least three years in supervision or management.
• Experience running hotel operations, preferably in a medium-sized or large establishment.
• Good knowledge of departmental management, hotel revenue, cost control and budgeting.
• Ability to use hotel property management systems and Microsoft Office.
• Strong leadership, communication, guest-service, organisation, reporting and problem-solving skills.
• Willingness to live within the hotel and supervise operations outside normal working hours when required.

Employment conditions

• Salary: ₦150,000–₦170,000 monthly.
• This is a resident hotel position.