HR Operations Specialist at Bristow Helicopters (Nigeria) Limited – Lagos

Bristow Helicopters (Nigeria) Limited is recruiting an HR Operations Specialist in Lagos. The role coordinates and improves core HR operations, including payroll, HR systems, employee lifecycle administration, workforce analytics, benefits, training, compliance and HR projects.

Key responsibilities

Payroll and HR systems

• Coordinate monthly payroll processing and ensure instructions are complete, accurate and appropriately approved.
• Maintain records of employee pay changes, validate payroll inputs, support reconciliations and liaise with payroll providers.
• Respond to routine payroll enquiries, monitor payroll schedules and maintain supporting records for audit purposes.
• Maintain employee information in HR systems, including iConnect and other HR platforms, and process hires, promotions, transfers, salary changes and terminations.
• Support HR system users, data audits, reporting, enhancements, testing and implementation activities.

Employee lifecycle and workforce reporting

• Coordinate recruitment administration, job advertising, interviews, candidate communications, offer documentation, onboarding and induction.
• Process employee changes and maintain accurate personnel files and records.
• Coordinate resignation, retirement and termination administration, including exit documentation, interviews, leaver checklists and terminal-benefit support.
• Maintain leave and sickness records, monitor absence levels, coordinate long-term sickness administration and follow up on return-to-work requirements.
• Produce workforce reports and dashboards covering headcount, turnover, recruitment, absence, overtime, training, diversity and workforce demographics.
• Analyse HR data, maintain workforce planning information and support HR leadership with budgeting, resource planning and management reporting.

Benefits, pension and employee tax

• Administer medical, insurance and pension benefits, respond to employee enquiries and coordinate enrolments and changes.
• Maintain pension records and remittance reports and liaise with Pension Fund Administrators and other benefits providers.
• Coordinate employee tax administration for national and expatriate employees, including document collection, validation, schedules and supporting records.
• Liaise with employees, Finance, tax consultants and relevant authorities, monitor filing deadlines and maintain compliance trackers.
• Protect confidential employee tax and benefits information in line with statutory and data-privacy requirements.

Training, projects and compliance

• Coordinate annual training plans, schedules and employee participation; maintain learning records, dashboards and training reports.
• Administer Industrial Training Fund documentation and reimbursement processes, and collect training feedback and participation metrics.
• Support HR projects and change programmes through planning, data gathering, presentations, meetings, status reports and action tracking.
• Prepare documentation for internal and external audits, maintain statutory and HR compliance records, coordinate audit requests and retrieve supporting documents.

Qualifications and experience

• A degree in Human Resources or Business is preferred.
• CIPM qualification or an equivalent professional qualification is preferred.
• Previous experience in an HR environment and experience handling confidential information.
• Strong HR administration skills, particularly in a high-volume environment.
• Intermediate knowledge of Microsoft Office. Experience with Workday or another HR Information System is desirable.
• Good knowledge of Nigerian labour law.

Skills

• HR administration, attention to detail, planning and organisation.
• Communication and relationship-building skills.
• A proactive, collaborative approach and strong problem-solving ability.
• Resilience in a fast-paced environment and the ability to manage competing priorities and high workloads.