Hub Operations Associate at Terminal Africa Incorporated – Abuja

Terminal Africa Incorporated is recruiting a Hub Operations Associate for a partner hub identified as Abuja. The position handles shipment intake, packaging, dispatch and operational records.

Applicants must be based in Abuja and commute to the hub daily.

Key responsibilities

• Receive, inspect and process incoming consignments, checking shipment details, documents and digital records.
• Identify restricted or prohibited items under company and regulatory guidelines, and package and label parcels correctly.
• Coordinate pickups and deliveries with riders and drivers, update shipment tracking and maintain accurate hub records.
• Resolve delays, damage and discrepancies with customer-experience and partner teams.
• Keep the hub organised, safe and adequately stocked with packaging and operating materials.
• Identify bottlenecks and test improvements to day-to-day handling and dispatch.

Requirements

• Two to four years’ experience in logistics, warehouse operations or a related field; internships count.
• OND, HND or bachelor’s degree.
• Competence with mobile apps, digital tools and logistics systems; knowledge of shipment handling is an advantage.
• Organised, detail-focused and comfortable handling parcels and working under pressure.
• Good spoken and written English, teamwork and practical problem-solving skills.
• Availability for flexible hours, including occasional weekends.

What the role offers

• Practical exposure to local and international logistics operations and carrier partners.
• Opportunities to improve operational processes while working with Terminal’s wider teams.