IT Operations Manager at LifeCare Connect Nigeria Limited – Uyo, Akwa Ibom

LifeCare Connect Nigeria Limited is recruiting a full-time, permanent IT Operations Manager for its operations base in Uyo, Akwa Ibom State. The role owns technical access control, information security and platform infrastructure support across the Group’s active platforms. The position reports to the Business Development Team, with a target start date of 4 January 2027.

Key responsibilities

• Own the IT and Systems Administration standard operating procedures covering user-access provisioning and deprovisioning, credential and privileged-access control, data backup and recovery, business continuity and disaster recovery, information-security controls, and change and patch management.
• Grant and revoke system access within one working day of an employee exit or role-change trigger, coordinating with HR.
• Support platform infrastructure across Ancestra Health, QualiSentinel and JAPAC Accreditation, and manage external hosting, cloud and software vendors.
• Approve and execute IT change and patch deployments within the Group’s defined authority tiers.
• Own IT-related nonconformity and corrective-action handling, support internal audits of IT controls and provide IT input to the Company-Wide Management Review.
• Manage the Group’s information-security posture and data-protection compliance, including alignment with the Nigeria Data Protection Regulation (NDPR).
• Support the company website and internal systems in coordination with the Social Media Manager and Business Development Team.

Requirements and qualifications

• Bachelor’s degree in Computer Science, Information Technology or a related field.
• At least five years’ experience in IT operations or systems administration, including team-lead or managerial responsibility.
• Certifications such as ITIL, CompTIA Security+, CompTIA Network+ or an equivalent cloud certification in AWS, Azure or GCP are preferred.
• Experience supporting health-tech or SaaS platform environments is an advantage.
• Familiarity with the Nigeria Data Protection Regulation and healthcare data-security requirements.
• Experience working in an ISO 9001 or ISO 27001 environment is an advantage.

What the role offers

• Ownership of IT operations across a multi-platform health-tech and quality-services group.
• An established, documented and audit-ready control environment.
• Direct input into infrastructure decisions as the Group scales from Uyo.

Target start date: 4 January 2027.