Merchant Business Manager at an Undisclosed Digital Microfinance Bank via Maurice Xandra Solutions Limited – Lagos

A digital microfinance bank in Lagos is recruiting a Merchant Business Manager through Maurice Xandra Solutions Limited. Reporting to the Managing Director in the Business Banking department, the role leads merchant acquisition, deposits, loan growth, POS usage and payments operations.

Merchant strategy and commercial targets

• Develop and execute plans for deposit and merchant-lending growth, with targets of ₦150 billion in new deposits and ₦70 billion in loan disbursements.
• Expand merchant banking solutions with a target of at least 100,000 new merchant accounts.
• Support deployment of 20,000 POS terminals and work towards 90% active usage.
• Grow payment processing and transaction-management services for small and medium-sized businesses.
• Improve digital banking and payment gateway services with relevant internal teams.

Credit and portfolio performance

• Develop appropriate merchant lending solutions and apply sound credit risk management.
• Monitor portfolio quality, targeting a non-performing loan ratio no higher than 3%.
• Ensure activities meet applicable operating, risk and regulatory requirements.
• Track merchant deposits, lending, account opening, POS activation, engagement and transaction volumes against agreed indicators.

Experience and skills

• Bachelor’s degree in Finance, Banking, Business Administration or a related field; an MBA, CFA, ACCA or other relevant professional certification is an advantage.
• Eight to ten years’ experience in merchant banking, SME banking or payment processing, with at least five years in leadership.
• Strong familiarity with digital payments, merchant banking products and risk controls.
• Excellent business development, negotiation, relationship management and cross-team leadership.