Protection Data Technical Assistant at Norwegian Refugee Council (NRC) – Maiduguri, Borno

The Norwegian Refugee Council (NRC) is recruiting a Protection Data Technical Assistant in Maiduguri, Borno State. The role supports accurate, secure and timely management of protection monitoring and programme data across the assigned project locations.

Key responsibilities

• Collect, digitise, consolidate and validate data from the four project local government areas; maintain indicator tracking tables, approved protection databases, trackers and dashboard datasets.
• Receive and consolidate protection-monitoring and activity datasets from Bama, Gwoza, Monguno and Madagali, and follow up missing or late submissions.
• Digitise hard-copy forms and activity records, checking that entries are legible and complete.
• Enter, clean, de-duplicate and validate data; identify missing values, inconsistencies and anomalies and refer them for correction.
• Support the Protection Monitoring Dashboard by updating validated datasets and documenting changes; analysis and publication remain subject to the relevant technical review.
• Update indicator tracking tables and monitoring trackers, reconciling totals, reporting periods, locations and disaggregations.
• Maintain separate, access-controlled records for protection monitoring, referrals, Individual Protection Assistance and case management; do not place identifiable case information in general dashboard datasets.
• Maintain data-quality and correction logs, verify supporting documents and escalate suspected data tampering or access breaches.
• Check means of verification, attendance records, referral documents and authorised assistance records without making eligibility or assistance decisions.
• Apply secure filing, version control, access restrictions, retention and archiving procedures.
• Coordinate with the four local-government-area teams and partner data focal points, and work with MEAL and information-management colleagues on data standards and reconciliation.
• Prepare weekly data-submission and completeness updates and support donor reporting without disclosing personal or confidential case information.
• Follow data-protection, informed-consent, confidentiality and safeguarding requirements.

Requirements

• Diploma or degree in Information Management, Statistics, Computer Science, Social Sciences or a related field; relevant practical experience may be considered.
• At least two years of relevant experience in data entry, database administration, monitoring-data management or programme-information support, preferably in humanitarian programming.
• Strong working knowledge of Microsoft Excel, Word, Power BI, email and digital data-collection tools such as Kobo or ODK.
• Ability to use templates, formulas, filters and validation tools and to carry out accurate data cleaning, reconciliation and document control.
• Understanding of protection information management, data minimisation, informed consent, confidentiality and secure handling of sensitive information.
• Ability to maintain indicator trackers, monitoring databases and dashboard datasets under technical guidance.
• Ability to identify missing, duplicate or inconsistent records, maintain correction logs and escalate data-quality or security concerns.
• Strong organisation, written English, prioritisation and ability to work independently with minimal supervision.
• Knowledge of Borno or Adamawa contexts, local languages and coordination with geographically dispersed field teams is an advantage.

Behavioural competencies

• Handling an insecure environment.
• Planning and delivering results.
• Empowering others and building trust.
• Communicating with impact and respect.