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Recovery Officer (Part-Time) at TalentNova HR – Ojodu Berger, Lagos

TalentNova HR is recruiting a part-time Recovery Officer in Ojodu Berger, Lagos, to monitor loan repayments, engage customers and manage responsible debt recovery.

Responsibilities

  • Track loan accounts and repayment schedules to identify overdue balances.
  • Contact borrowers by phone, message, email or permitted visits to follow up payments.
  • Negotiate practical repayment arrangements and maintain records of commitments.
  • Prepare daily, weekly and monthly reports on recovery activities and results.
  • Escalate persistent defaults and high-risk accounts to management.
  • Collaborate with loan officers to reduce repayment problems and understand reasons for default.
  • Follow company policy, applicable regulations, confidentiality and ethical collection practices.

Requirements

  • OND, HND or bachelor’s degree in Accounting, Business Administration, Finance or a related discipline.
  • Experience in loan recovery, debt collection, microfinance or customer service is an advantage.
  • Strong communication, negotiation and interpersonal skills.
  • Knowledge of repayment procedures, Microsoft Excel and basic reporting.
  • Ability to handle pressure, meet targets and demonstrate integrity and accountability.

Salary

₦150,000–₦200,000 per month.

How to apply

Email your CV using Recovery Officer as the subject.

Email your application to hr@creditsupportng.org.

Application deadline:

Check the employer and application instructions before sharing personal information.

About the employer

TalentNova HR operates in talent sourcing and recruitment.

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