Relationship Manager – HNI Banking at a Digital Microfinance Bank via Maurice Xandra – Lagos

A digital microfinance bank in Lagos is recruiting a Relationship Manager for its High Net Worth Individual (HNI) Banking department. Reporting to the Group Head, HNI Banking, the role will attract affluent clients, develop lasting relationships and grow the bank’s deposit, investment and revenue portfolio.

Key responsibilities

• Acquire high-net-worth and affluent customers through personal networks, referrals, partnerships and targeted engagement.
• Serve as a key point of contact for HNI clients, review their objectives and provide responsive, personalised banking support.
• Present suitable savings, investment, fixed-income, treasury and wealth-management offerings within approved products.
• Mobilise significant deposits, increase stable low-cost funding and grow the profitability of the HNI portfolio.
• Monitor financial-market developments and competitors’ HNI offerings and recommend improvements based on customer feedback.
• Maintain customer due diligence, confidential records, KYC, AML/CFT, data-protection and internal compliance standards.
• Prepare portfolio reports, assess relationship performance and track client acquisition and retention targets.

Requirements

• Bachelor’s degree in Finance, Business Administration, Economics or a related discipline.
• At least five years of banking experience, including exposure to HNI or wealth management.
• Demonstrated success in sales, portfolio growth or client acquisition and knowledge of banking and investment products.
• Excellent networking, financial advisory, relationship-management, communication and negotiation skills.
• CIS, CFA or an equivalent professional qualification is an advantage.