Job details
Sales / Customer Service Representative at an Undisclosed Fashion Company via HRLeverage – Abuja
A fashion wholesale and retail business is recruiting a Sales / Customer Service Representative for its Gwarinpa and Wuse operations in Abuja. The position combines in-store customer assistance, online enquiries, order processing and sales support. Working days are Monday to Saturday, from 8:00 a.m. to 6:30 p.m.
Key responsibilities
- Welcome and assist walk-in customers and respond promptly to enquiries received through WhatsApp, Instagram and other online channels.
- Help shoppers choose suitable products and complete their purchases.
- Process orders, follow up on payments and confirm delivery arrangements.
- Build customer relationships, handle routine issues and escalate complex complaints when necessary.
- Work towards daily and weekly sales targets and maintain records of sales and customer interactions.
- Keep products and store displays clean, orderly and attractive.
Requirements
- At least an OND, HND or bachelor’s degree in a relevant field.
- One to three years’ experience in sales or customer service; fashion-sector experience is an advantage.
- Good interpersonal, selling, negotiation and communication abilities.
- Familiarity with social media and online selling, with a customer-focused attitude and capacity to work in a busy environment.
- Living close to Gwarinpa or Wuse is an added advantage.
Salary
₦120,000 gross monthly (approximately ₦114,000 net, as stated).
How to apply
Email your CV using Sales / Customer Service Representative as the subject line.
Email your application to janehrleverageafrica@gmail.com.
Application deadline:
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