Waitress – Park at Kloverharris Limited – Ibadan, Oyo

Kloverharris Limited is recruiting a full-time Waitress for park hospitality operations in Ibadan, Oyo State. The role centres on friendly guest service, accurate orders and clean dining areas.

Responsibilities

• Welcome guests, provide menus and help with seating where necessary.
• Take and communicate food and beverage orders accurately, and serve customers promptly.
• Respond professionally to enquiries, requests and complaints, escalating service problems where appropriate.
• Keep tables, chairs and dining areas clean and properly arranged, and replenish cutlery, condiments and other supplies.
• Support guest satisfaction, process bills and payments when required, and coordinate with kitchen and service teams.
• Follow food hygiene, safety and sanitation procedures and report operational concerns to supervisors.

Requirements

• At least SSCE; OND or an equivalent qualification is an advantage.
• Previous restaurant, waitress or hospitality experience is desirable.
• Good communication, listening, interpersonal and customer service skills.
• A neat and welcoming appearance, personal hygiene and attention to detail.
• Ability to handle several tasks, work under pressure and collaborate with colleagues.
• Willingness to work flexible shifts, including weekends and public holidays.

Working conditions and performance

• The position involves prolonged standing and walking in a busy hospitality setting.
• Performance is assessed through guest satisfaction, order accuracy, timely service, cleanliness, safety compliance and responsiveness to complaints.