Quality Control Officer at Artee Group – Lagos

Artee Group is recruiting a Quality Control Officer in Lagos to oversee product standards, food hygiene, regulatory compliance and quality assurance across store operations.

Key Responsibilities

• To enhance product quality and reduce risks, gain production efficiencies and customer loyalty.
• Assess customer requirements and ensuring that these are met.
• Determining, negotiating and agreeing on in–house quality procedures, standards and specifications.
• Adherence to customer service standards.
• Adhere to quality requirements of raw materials from suppliers and vendors.
• Investigating and setting standards for quality, health and safety.
• Ensure that production processes comply with standards at both national and internal and international levels.
• Determine training needs.
• Acting as a catalyst for change and improvement in performance and quality.
• Recording, analyzing and distributing statistical information.
• Checking and sorting with proper grading of receiving items.
• Monthly cleaning and fumigation of the store with reports.
• Monitor and checking of close to expiry products for removal on shelf by store team.
• Ensure proper hygiene of environment and staff.
• Quality check of all fresh production (food) before display for customers.
• Receive and welcome government/regulatory officials on visit/inspection.
• Handle customers complaints with immediate corrective measures.
• Monitor HACCP PLAN.
• Ensure all imported food cosmetics are on global list.
• Send to the Head Office on all activities in the branch.
• Conduct internal audit on all product and department daily, weekly and monthly.
• Ensure no expiry food in the supermarket.

Requirements

• Good organizational and interpersonal skills.
• Good verbal and written communication skills and detail oriented.
• Good understanding of industry standards, document transmittal requirements.
• Ability to successfully manage multiple priorities and handle challenging work demands and tight schedules.
• Ability to liaise well with professionals/regulatory officials.
• Able to handle many diverse tasks simultaneously and be able to work effectively.
• Demonstrate ability to handle confidential and sensitive information.
• Able to make timely decisions in a high-pressure environment.
• Soft skills/personality: outgoing, meticulous, quick learner.
• High level of integrity is a must have.

Salary

₦200,000–₦300,000 per month.