Resident Independent Monitor (4 Openings) at Helen Keller International – Adamawa, Akwa Ibom, Borno and Katsina

Helen Keller International (HKI) is recruiting four volunteer Resident Independent Monitors across Adamawa, Akwa Ibom, Borno and Katsina. Based in their assigned local government areas, monitors will provide independent, evidence-based supervision of neglected tropical disease (NTD) programmes, especially Mass Drug Administration (MDA).

Role and reporting

Reporting to the Associate Manager, Programme Delivery, the Resident Independent Monitor assesses readiness, programme implementation, treatment coverage, compliance, data quality, commodity management and operational challenges. The monitor identifies and escalates gaps, recommends corrective actions, tracks follow-up and submits objective reports. Applicants must reside in their assigned LGA and be available for all campaign phases.

Core duties

• Monitor activities against approved workplans, microplans, national guidelines and NTD standard procedures.
• Assess the readiness of LGAs, wards, facilities, communities, schools and service-delivery teams.
• Monitor the attendance, deployment and performance of community drug distributors, teachers, health workers and other personnel.
• Check treatment registers, reports, attendance and financial documents for completeness, accuracy and consistency.
• Oversee medicines, reporting tools, educational materials and other campaign commodities from receipt through distribution, use, retrieval and reconciliation.
• Identify missed or underserved communities, low-performing locations and delivery challenges and follow up corrective or mop-up actions.
• Contribute to training, planning, stakeholder engagement, community mobilisation and daily debriefings.
• Submit independent field observations, risk findings, data-quality results and clear monitoring reports to HKI and relevant stakeholders.

Pre-implementation: training and readiness

The preparatory phase comprises three consecutive days, or the period stated in the approved workplan.

• Attend and monitor staff training on treatment guidelines, adverse events, drug administration, recording and reporting.
• Validate attendance, participant details, financial records and deployment lists.
• Review microplans, staffing, logistics, medicine availability, security guidance and field-access arrangements.
• Confirm delivery and documentation of campaign commodities, including issuance and receipt records and appropriate GPS-tagged photographic evidence.
• Document advocacy, community sensitisation, identified readiness gaps and recommended mitigation.

Implementation: field monitoring

The implementation phase lasts seven days or the period approved for the campaign.

• Visit wards, communities, schools, health facilities and other delivery points to monitor service quality, treatment progress and coverage.
• Check staff compliance with treatment eligibility, dosage, directly observed treatment, adverse-event procedures and record keeping.
• Assess community mobilisation and barriers such as refusals, absenteeism, inaccessibility and missed populations.
• Monitor use and accountability of medicines, materials and reporting tools.
• Verify source records, investigate data inconsistencies and support daily collection, validation and submission through SurveyCTO or other approved systems.
• Provide daily reports, verified field evidence, commodity records, debriefing notes and documentation of action taken in response to identified problems.

Post-implementation and final deliverables

This phase covers three consecutive days or the approved duration. Final deliverables are due within one week of campaign completion unless otherwise directed.

• Reconcile treatment data with source documents and record justified, authorised corrections.
• Verify return and reconciliation of unused medicines, containers and other campaign items.
• Review campaign attendance, financial records, participant details, bank-account verification and relevant summary reports.
• Participate in review meetings and prepare a comprehensive post-campaign report covering performance, challenges, corrective action, lessons and recommendations.
• Provide at least one documented success story with signed informed consent and a minimum of ten appropriately labelled action photographs that meet safeguarding requirements.

Integrity, safeguarding and security

• Keep monitoring information accurate, complete, verifiable, confidential and auditable.
• Maintain independent judgement and avoid conflicts of interest, bribery, fraud, favouritism or fabricated data.
• Follow safeguarding, child protection, PSEAH, data-protection and confidentiality policies; obtain informed consent for personal information, images and stories.
• Report suspected misconduct, falsification, resource misuse, safeguarding concerns and security incidents through approved channels.
• Follow security briefings, movement procedures, travel clearances and field-access rules, maintaining regular communication with programme personnel.

Minimum qualifications and experience

Applicants must meet one of these alternative pathways:

• Bachelor’s degree or HND in a relevant discipline plus at least one year of experience in public health, nutrition, NTDs, immunisation, malaria, HIV or community health work, or relevant field monitoring and digital data collection.
• At least secondary-school education plus two years of relevant experience in NTD, malaria, HIV, nutrition, immunisation or other public health programmes, including community mobilisation, field monitoring or smartphone-based data collection.