Station Cashier at Nepal Energies – Uyo

Nepal Energies is recruiting a full-time Station Cashier in Uyo, Akwa Ibom, to process payments, reconcile daily sales and maintain accurate station transaction records.

The role

Reporting to the Station Manager, the cashier handles payments for fuel, lubricants and other station products and services. The role requires integrity, accuracy, confidentiality and clear accountability for all money received.

Payments and customer service

• Receive cash, card/POS, bank transfer and other approved payments; confirm successful payment before completing a transaction or releasing products and services where applicable.
• Issue accurate receipts and change, keep personal funds separate from company money and remain accountable for every transaction during the shift.
• Attend to customers promptly and courteously, answer payment and receipt enquiries, and refer complaints or transaction disputes to the Station Manager.
• Remain professional when handling difficult interactions and support an efficient customer experience.

Reconciliation and records

• Reconcile cash, POS transactions, transfers and other payment records with sales at the end of each shift, then prepare accurate shift and daily reports.
• Report shortages, excess collections, payment discrepancies and suspicious transactions immediately.
• Maintain complete records, receipts, POS slips and transfer confirmations, and enter transaction details correctly in the approved register or system.
• Follow procedures for failed, reversed, cancelled or disputed transactions and assist with daily, weekly and monthly financial reconciliation.
• Complete reconciliation before handover; document unresolved items and transfer cash, receipts and records with the required acknowledgement. Do not leave the position unattended outside approved handover procedures.

Controls, equipment and safety

• Safeguard cash and payment equipment, follow banking and financial controls, and keep company sales and revenue information confidential.
• Do not approve unauthorised discounts, refunds, credits or adjustments. Report suspected fraud, theft, counterfeit currency or other irregularities and cooperate with audits and cash counts.
• Operate POS terminals correctly, follow up failed or reversed payments and report equipment faults or connectivity problems.
• Follow company policies and filling-station safety requirements, maintain a clean and secure work area, attend training and operational briefings, and carry out other reasonable assigned duties.