Position Title: Collections Officer.
Job Station: Lagos State.
INTRODUCTION:-
Collections Officer job opportunity is available at OTP Internet Technology (9Credits) for individuals who possess relevant qualifications.
Job Description
- We are recruiting for a Collections Officer who can help us achieve our company’s financial goals.
- The ideal candidate for this position must be willing to work as part of a dynamic team.
DUTIES AND RESPONSIBILITIES:-
- Monitor accounts to identify overdue payments
- Make calls to customers about their loan repayments
- Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts
- Negotiate payment plans and schedules
- Conduct collections process on each customer that includes, phone calls, emails and text messages
- Develop collection methods that brings in revenue and ensure full repayment of loans
- Process payments and refunds
- Keeping accurate records and reports on collection activities
DESIRED EXPERIENCE & QUALIFICATION:-
- Minimum of BSC/HND/OND in related field
- Minimum of 1 year of experience in similar role.
- Tech-savvy with working knowledge of Microsoft packages
- Goal oriented so as to meet daily targets
- Excellent communication skill (written and oral)
- Patience, ability to manage stress and negotiation skill.
- Open to working on Saturdays
- Customer service training/experience.
REMUNERATION:-
N50,000 – N100,000 monthly.
Apply Before:-
14th May, 2021.
INTERESTED?
Interested and qualified candidates should send their CV to: otptechnologyhr@gmail.com using the “Job Title” as the subject of the email.
WHO IS OTP Internet Technology (9Credits)?
OTP Internet Technology (9Credits) is a Fintech company that provides quick loans to customers vis an online process. The company’s major product is 9credit. 9credit is a quick loan app that is available on google play store for use by customers.
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