Collections Officer Vacancy at OTP Internet Technology (9Credits)

About the role

Collections Officer job opportunity is available at OTP Internet Technology (9Credits) for individuals who possess relevant qualifications.

Job Description

• We are recruiting for a Collections Officer who can help us achieve our company’s financial goals.
• The ideal candidate for this position must be willing to work as part of a dynamic team.

Responsibilities

• Monitor accounts to identify overdue payments
• Make calls to customers about their loan repayments
• Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts
• Negotiate payment plans and schedules
• Conduct collections process on each customer that includes, phone calls, emails and text messages
• Develop collection methods that brings in revenue and ensure full repayment of loans
• Process payments and refunds
• Keeping accurate records and reports on collection activities

Experience and qualifications

• Minimum of BSC/HND/OND in related field
• Minimum of 1 year of experience in similar role.
• Tech-savvy with working knowledge of Microsoft packages
• Goal oriented so as to meet daily targets
• Excellent communication skill (written and oral)
• Patience, ability to manage stress and negotiation skill.
• Open to working on Saturdays
• Customer service training/experience.

REMUNERATION:-

Application deadline

WHO IS OTP Internet Technology (9Credits)?