Job details
Front Desk Executive – Sales at an Undisclosed Hospitality Company via Myrtle – Abuja
A short-stay apartment hospitality business is recruiting a Front Desk Executive – Sales in Abuja through Myrtle Management Consultants Limited. The role combines guest reception, customer service, bookings, reservations and sales support.
Guest experience and sales
- Welcome guests, explain apartment services, rates and booking options, and support smooth check-in and check-out.
- Respond to telephone, email, social media and other booking enquiries.
- Promote available apartments, convert enquiries to confirmed reservations and follow up with prospective guests.
- Maintain booking and guest records, encourage referrals and repeat stays, and support promotional campaigns.
Administration and operational coordination
- Maintain accurate records of guests, reservations, payments and correspondence.
- Prepare daily booking and sales reports, process payments and issue confirmations.
- Coordinate with housekeeping and maintenance teams to prepare apartments for arrival.
- Resolve customer concerns professionally and report operational issues to management.
Requirements
- OND, HND or bachelor’s degree in Business Administration, Hospitality Management, Marketing or a related field.
- Experience in reception, sales, customer service or hospitality; serviced-apartment experience is advantageous.
- Basic computer skills, Microsoft Office, reservations systems and online communication tools.
- Excellent communication, sales, organisation, problem-solving and customer relationship skills.
- Professional conduct and flexibility to work shifts, weekends or public holidays as required.
How to apply
Apply online for the Front Desk Executive – Sales position. Shortlisted applicants may be invited to further assessments.
Deadline: Not specified; apply as soon as possible.
Check the employer and application instructions before sharing personal information.
About the hiring company
The hiring organisation operates a short-stay apartment hospitality business.
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