Job details
Helpdesk Officer at Eko Maintenance Limited – Victoria Island, Lagos
Eko Maintenance Limited is seeking a full-time Helpdesk Officer in Victoria Island, Lagos, to coordinate service requests, administrative records and communications across its operations department.
Responsibilities
- Organise and prioritise helpdesk and operational service requests.
- Support the manager with letters, email correspondence, reports and other communications.
- Maintain records, data entry, operational documents and service logs.
- Monitor follow-up and feedback processes, track outstanding work and assist improvements.
- Provide accurate status information to clients and contractors.
- Coordinate with internal colleagues to improve operational workflows and documentation.
Qualifications and experience
- Bachelor’s degree in Information Technology, Computer Science, Business Administration or a related discipline.
- At least three years of relevant helpdesk, technical-support or administrative experience.
- Proficiency in Microsoft Office and helpdesk ticketing software.
- Strong organisation, accuracy, stakeholder communication and initiative.
Pay and benefits
Benefits include pension, HMO cover, annual leave and associated allowance.
How to apply
Email your CV or résumé, relevant certifications and supporting documents using Helpdesk Officer as the subject.
Email your application to recruitment@ekomaintenance.com.
Application deadline:
Check the employer and application instructions before sharing personal information.
About the employer
Eko Maintenance Limited is a facilities management company specialising in maintenance of high-rise buildings, with an office on Victoria Island, Lagos.
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