Job details
Apartment Manager at an Undisclosed Short-Let Business via Prestigious Consulting Group – Lekki, Lagos
A short-let apartment business in the Lekki Phase 1 and Osapa London area is recruiting an Apartment Manager to coordinate guests, bookings, property upkeep and operating performance.
Responsibilities
- Manage guest arrivals, departures, enquiries, reservations, complaints and feedback.
- Promote apartment availability and work towards agreed occupancy and revenue targets.
- Coordinate cleaners, laundry, housekeeping, repairs and outside service providers.
- Keep apartments well maintained, stocked, clean and ready for guests.
- Track inventory, spending, occupancy, revenue and operational performance.
- Enforce applicable apartment and estate rules and resolve problems promptly.
- Remain available online via WhatsApp for guest and booking enquiries.
- Visit the properties at least two to three times a week, with physical hours flexing according to operational needs.
Requirements
- Previous experience in hospitality, short-let apartments, property management or facilities management.
- Strong guest service, communication, organisation and problem-solving skills.
- Basic computer literacy and familiarity with online booking platforms.
- Sales and marketing ability to support bookings and repeat guests.
- Ability to supervise service providers and manage competing duties with integrity and responsiveness.
Compensation
- In addition to a ₦100,000 monthly base salary, a performance allowance is linked to occupancy and apartment performance.
How to apply
Send your CV by email using Apartment Manager as the subject.
Email your application to hr@prestigiousconsultinggroup.ng.
Application deadline:
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