Job details
Operations Manager at Hilton Worldwide – Lagos
Hilton Worldwide is seeking an Operations Manager in Lagos. The position requires substantial hotel-management experience, strong supervisory capability and the ability to coordinate complex operational work.
Requirements
- BSc or equivalent qualification.
- At least ten years’ experience in the hotel industry, including seven years of supervisory experience.
- Previous experience as a Head of Department, preferably at Executive Committee level.
Skills and capabilities
- Practical computer skills for storing, developing and analysing information.
- Considerable knowledge across hotel-management functions.
- Strong managerial judgement, including decision-making, meeting deadlines and negotiating vendor contracts.
- Analytical ability and experience in planning, organisational development and coordinating large-scale work projects.
- Ability to initiate, complete and deliver tasks and projects.
- Ability to provide focus, counsel and direction to direct reports and managers.
- Ability to work effectively with internal and external team members, using patience, tact and diplomacy to resolve conflict and provide constructive solutions.
- Strong mathematical skills for preparing budgets, forecasts and other complex calculations.
- Ability to observe performance, recognise signs of emergency situations and respond appropriately.
- Effective English communication with employees and customers, including the ability to understand reports and related correspondence.
- Ability to develop and implement improvement programmes.
How to apply
Apply through Hilton’s online application portal.
Deadline: Not specified; apply as soon as possible.
Check the employer and application instructions before sharing personal information.
About the employer
Hilton is a global hospitality company with a portfolio spanning luxury full-service hotels and resorts, extended-stay suites and mid-priced hotels. Its hospitality heritage extends for nearly a century, with a focus on accommodation, service, amenities and guest experiences across its brands.
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