Business Operations Manager at Tabs Atelier – Lekki Phase 1, Lagos

Tabs Atelier is recruiting a hands-on Business Operations Manager in Lekki Phase 1, Lagos. The role will coordinate the fashion house’s bespoke and ready-to-wear operations, strengthen production systems and improve productivity, revenue performance and delivery timelines.

Key responsibilities

• Lead end-to-end business operations and coordinate the full bespoke process, from consultation and measurement through production, fitting and delivery.
• Maintain production flow, minimise delays and reduce remake rates.
• Supervise tailoring, beading, finishing and other production teams, ensuring that standard operating procedures and quality requirements are followed.
• Drive revenue targets through operational efficiency, better output and effective resource use.
• Identify production bottlenecks and implement corrective actions.
• Manage vendors, procurement, supply-chain activities and inventory accuracy.
• Maintain order-tracking systems and ensure processes are properly documented.
• Monitor staff productivity, punctuality and performance, addressing underperformance where necessary.
• Maintain a premium client experience, resolve complaints and work with sales to support satisfactory deliveries.
• Track daily, weekly and monthly KPIs and prepare operational, production and performance reports.

Requirements and qualifications

• Bachelor’s degree in Business Administration, Operations Management or a related field.
• Three to five years of experience in operations management.
• Experience in a fashion house or production-driven environment is a strong advantage.
• Demonstrated ability to improve processes, enforce accountability and manage teams.
• Strong problem-solving, decision-making and attention-to-detail skills.

This is a full-time, on-site position. Occasional flexibility, including Saturdays, may be required based on operational needs.

Salary: ₦300,000–₦400,000 monthly, performance-based.