Business Development & Operations Manager at an Undisclosed Construction & Engineering Company via Stretch-it Concepts – Lagos

A construction and engineering company in Lagos is recruiting a full-time Business Development & Operations Manager to drive commercial growth and oversee day-to-day operations. The role combines business development, tender coordination, operational management, project delivery and client relationships.

Key responsibilities

Business development and growth

• Identify and pursue business opportunities across public- and private-sector markets.
• Develop strategies to grow market presence, revenue and profitability.
• Identify prospective clients, project opportunities, partnerships and strategic alliances.
• Build relationships with clients, consultants, contractors, government agencies and other stakeholders.
• Source and follow up on leads, tenders, bids and contract opportunities, maintaining a pipeline of prospects.
• Represent the company at business meetings, industry events and client presentations.
• Monitor industry trends, market developments and competitor activity, and prepare proposals, presentations and quotations.

Tendering, bidding and contract development

• Identify relevant public- and private-sector tenders and procurement opportunities.
• Coordinate expressions of interest, prequalification documents, technical and commercial proposals, and tender submissions.
• Work with technical, engineering and project teams to develop commercially viable submissions.
• Review tender requirements, project specifications, pricing and submission timelines.
• Follow up submitted proposals, maintain tender records and support contract negotiations.

Operations and project delivery

• Oversee day-to-day operations and coordinate departments to meet organisational goals.
• Establish and monitor operational processes, procedures and performance standards.
• Coordinate personnel, equipment, materials and other resources, identifying operational gaps and risks.
• Monitor management decisions and assigned actions, and provide regular operational updates.
• Work with project managers, engineers, site supervisors and technical teams to track milestones, budgets, timelines, quality and resource needs.
• Identify project delays and implementation risks, coordinate client communication, and support mobilisation and service delivery.

Commercial oversight, clients and reporting

• Support operational budgets and business development targets, monitor project costs and resource use, and work with Finance on invoicing and payment follow-up.
• Review commercial proposals and cost estimates with technical and finance colleagues.
• Maintain client relationships, respond to enquiries and identify opportunities for repeat business.
• Track KPIs, contracts, revenue prospects, project progress and operational performance.
• Ensure activities comply with applicable regulatory requirements, industry standards and company policies.

Performance indicators

Performance will be assessed through new business opportunities and contracts secured, revenue growth, tender conversion, client retention, operational efficiency, project delivery, cost control, resource utilisation and the quality of management reporting.

Qualifications and experience

• Bachelor’s degree in Business Administration, Management, Engineering, Construction Management, Quantity Surveying, Estate Management, Marketing or a related discipline.
• A master’s degree or relevant professional certification is an added advantage.
• Five to seven years’ relevant experience in business development, operations management, project coordination or a related management role.
• Experience in construction, engineering, infrastructure or real estate development is strongly preferred.
• Demonstrable experience generating business opportunities, securing contracts, managing client relationships and driving revenue growth.
• Experience in tender preparation, bid management, contract administration and commercial negotiations.
• Proven ability to coordinate operations, manage teams and monitor project delivery. Public- and private-sector client experience is an advantage.
• Strong business development, negotiation, operational planning, commercial, project coordination, analytical and decision-making skills.
• Ability to lead cross-functional teams and proficiency in Microsoft Office, particularly Excel, Word and PowerPoint.
• Strong reporting, documentation, accountability and professional judgement.

Female candidates are strongly encouraged to apply.