Female Supermarket Operations Manager at an Undisclosed Supermarket via Lightread Consulting – Maryland

An undisclosed supermarket is recruiting a Female Supermarket Operations Manager in Maryland, Lagos, through Lightread Consulting to lead store staff, sales, inventory, customer service and profitable daily operations.

Responsibilities

• Oversee daily supermarket opening, closing, merchandising, cleanliness, safety and compliance with standard operating procedures.
• Lead employees across departments, plan shifts, monitor attendance and performance, and provide on-the-job coaching.
• Track sales, product performance, customer spending, promotions and operational targets.
• Manage inventory levels, stock receipt, rotation, replenishment and stock-count reconciliation, reducing losses and wastage.
• Coordinate purchasing, supplier relationships, cost controls and the availability of fast-moving products.
• Supervise cash handling, point-of-sale and checkout activities, and investigate discrepancies.
• Resolve customer complaints professionally and maintain strong store-service standards.
• Analyse financial and operating records, prepare regular reports and use KPIs to improve operations.

Requirements

• Bachelor’s degree, HND or equivalent qualification in Business Administration, Management, Accounting, Economics, Retail Management or a related discipline.
• Three to five years’ relevant experience managing supermarket, retail, FMCG, hospitality or similar operations.
• Demonstrated staff supervision, stock control, sales monitoring, financial awareness and customer-service capability.
• Strong Microsoft Excel, reporting, numerical, planning and problem-solving abilities.
• POS and inventory software experience is an advantage.
• Integrity, accountability and ability to handle multiple priorities, including flexible hours and occasional weekend or public-holiday work.
• The role is specified for female applicants.

Salary: ₦200,000–₦250,000 per month.