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Front Desk Officer at Falash Dental Clinic – Utako, Abuja

Falash Dental Clinic is recruiting a full-time Front Desk Officer for its Utako, Abuja clinic. The officer will be the first point of contact for visitors and patients, managing enquiries, appointments and reception administration. Shifts run from 8:30 a.m. to 6:00 p.m.; the five-day working week is arranged Monday to Saturday with one rotating day off.

Responsibilities

  • Welcome patients and visitors, and manage the clinic reception desk.
  • Answer telephone, email, WhatsApp and social-media enquiries promptly and professionally.
  • Coordinate appointments, confirmations and patient follow-up.
  • Maintain accurate patient records, appointment information and reception documents.
  • Forward requests and complaints to the correct personnel and monitor their resolution.
  • Keep reception organised and provide routine office support.

Requirements

  • HND or bachelor’s degree in Business Administration or a related field.
  • One to two years’ relevant reception, administration or customer-service experience.
  • Prior work in a dental clinic or other healthcare environment is an advantage.
  • Computer literacy, including Microsoft Office, and clear communication skills.
  • Professional conduct, empathy, organisation and respect for patient confidentiality.

Salary and work schedule

Net monthly pay is ₦200,000 after deductions. Staff work five days per week on a Monday-to-Saturday rotation, from 8:30 a.m. to 6:00 p.m.

How to apply

Email your updated CV and cover letter using the exact subject Front Desk Officer.

Email your application to ilectrixconsult@gmail.com.

Application deadline:

Check the employer and application instructions before sharing personal information.

About the employer

Falash Dental Clinic is a dental healthcare facility in Abuja providing care for individuals and families. Its services focus on oral health, patient comfort and affordable treatment, delivered by dental professionals and supporting staff using dental technology and a patient-centred approach.

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