Head of Human Resources & Administration (Female) at a Microfinance Bank – Lagos Mainland

A microfinance bank is recruiting a female Head of Human Resources & Administration on Lagos Mainland through Prowess Outsourcing Limited. The full-time position leads workforce strategy, employee relations, regulatory HR compliance and administrative operations.

Key responsibilities

• Direct recruitment, staff selection and onboarding across departments and branches.
• Run KPI-based performance reviews, skills assessments and staff development initiatives.
• Manage employee relations, grievance handling, payroll inputs and employee welfare.
• Maintain HR policies, staff handbooks and compliance with Nigerian labour law and applicable microfinance standards.
• Oversee facilities, maintenance, procurement, vendors, fleet logistics and office supplies.
• Maintain physical assets, security arrangements, personnel records and regulatory documentation.
• Implement occupational health and safety controls across operations.

Requirements

• Bachelor’s degree or HND in Human Resources, Business Administration, Social Sciences or a related discipline.
• Five to eight years’ progressive HR and administration experience; microfinance exposure is preferred.
• Professional HR certification, such as CIPM, SHRM or HRCI.
• Knowledge of Nigerian labour law, CBN microfinance guidelines and workplace compliance.
• Strong leadership, conflict resolution, organisation, negotiation, HRIS and Microsoft Office skills.