Hospital Business Developer / HMO Desk Officer at Zenith Medicare and Maternity Limited – Awka

Zenith Medicare and Maternity Limited is recruiting a Hospital Business Developer / HMO Desk Officer in Awka, Anambra State. Reporting to the Hospital Manager or Medical Director, the position supports HMO relationships, patient services and business growth.

Key responsibilities

• Develop relationships with Health Maintenance Organisations, corporate clients and other healthcare providers.
• Manage correspondence with current and prospective HMO partners.
• Handle HMO patient registration, eligibility checks and authorisation.
• Maintain HMO portals and accurate patient, treatment and claims documentation.
• Follow up on claims, payment advice, outstanding balances and rejected submissions.
• Coordinate patient services within the terms of HMO cover.
• Promote hospital services and identify opportunities for new partnerships and revenue growth.
• Prepare HMO activity, business development and performance reports.
• Monitor HMO tariffs, agreements and payment arrangements.
• Maintain professional patient and partnership records while protecting confidentiality.
• Support high-quality customer relationships and hospital business development.

Qualifications and requirements

• OND, HND or bachelor’s degree in Business Administration, Marketing, Health Administration or a related discipline.
• Knowledge of healthcare administration and HMO processes.
• Computer literacy, including the ability to work with online HMO portals and records.
• Strong communication, negotiation, relationship management and interpersonal skills.
• Good organisation, reporting, problem-solving and business-development abilities.