Recreation Experience Expert at Four Points by Sheraton (Marriott International) – Ikot Ekpene, Akwa Ibom

Four Points by Sheraton, part of Marriott International, is recruiting a Recreation Experience Expert in Ikot Ekpene, Akwa Ibom. The role supports recreation activities on the property and helps guests make safe and enjoyable use of available facilities.

Key responsibilities

• Serve as a key resource for recreation activities available on the property.
• Inform guests about recreation facilities, which may include pools, beaches, entertainment or game rooms, fitness centres and children’s activity centres.
• Encourage, register and schedule guests for recreation activities, and promote a fun and relaxing atmosphere.
• Explain and promote facility rules and regulations for the safety and welfare of guests and members.
• Observe activities and respond according to local procedures in an emergency.
• Provide cashier services for recreation facilities with point-of-sale transactions.
• Assist with private functions, group activities and events held in recreation facilities.
• Identify situations where guests may be unable to participate safely and inform a supervisor or manager.
• Assist injured guests until emergency medical services arrive.
• Clean and maintain recreation facilities, equipment and supplies.
• Report accidents, injuries and unsafe working conditions, and complete required safety training and certifications.
• Follow company policies, maintain a clean and professional appearance, protect confidential information and company assets, and welcome guests according to service standards.
• Communicate professionally, answer telephones appropriately and maintain positive working relationships with colleagues.
• Process payments for equipment rentals, recreation activities, facility rentals and retail sales.
• Meet quality-assurance standards and use computers or point-of-sale systems to enter and retrieve work information.
• Carry out other reasonable duties as requested.

Physical requirements

• Stand, sit or walk for extended periods or an entire work shift.
• Move, lift, carry, push, pull and place objects weighing up to 25 pounds without assistance, and heavier objects with assistance.
• Use fine motor skills and hand-eye coordination to handle objects of varying sizes and weights.
• Move through confined or elevated spaces and over sloping, uneven or slippery surfaces, stairs and service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling and stooping.

Preferred qualifications

• High school diploma or GED equivalent.
• No related work experience or supervisory experience is required.

Required certifications and eligibility

• CPR certification.
• First Aid certification.
• Recreation Equipment certification or training.
• Any certification or training required by local and state agencies.
• This position is for Nigerian local candidates only.