Job details
Rooms Division Manager at Genesis Group – Port Harcourt
Genesis Group is recruiting a Rooms Division Manager in Port Harcourt to oversee guest accommodation operations, coordinate hotel service teams and sustain operational and financial performance.
Departments overseen
- Lead front-office operations, including reception, check-ins, check-outs and night audits.
- Coordinate reservations, guest communications and room occupancy.
- Direct housekeeping, laundry, linen management and public-area hygiene.
- Supervise concierge, valet, bell services, guest relations and VIP assistance.
- Where applicable, work with security and facilities teams on safety and upkeep.
Responsibilities
- Synchronise front desk and housekeeping activity to improve room turnaround.
- Monitor average daily room rate, department budgets, staffing expenses and supplies.
- Address escalated guest complaints and uphold service standards using guest feedback.
- Lead recruitment, rotas, team supervision, coaching and safety training.
- Use property management and CRM systems to monitor room status.
How to apply
Send your updated CV by email using Rooms Division Manager as the subject.
Email your application to dgm.talentmanagement@genesisgroupng.com.
Application deadline:
Check the employer and application instructions before sharing personal information.
About the employer
Genesis Group operates in catering, hotels, restaurants and cinemas, with more than three decades of hospitality experience. The group describes a workforce of over 10,000 people across 30 locations in Nigeria and beyond.
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