Store Attendant / Sales Representative at Elvaridah Limited – Victoria Island, Lagos

Elvaridah Limited is recruiting a Store Attendant / Sales Representative in Victoria Island, Lagos. The role combines retail service, sales, stock control and store operations.

Working Hours: 10:00am – 10:00pm

Work Schedule: Tuesday – Sunday, on a rotating roaster

Role Overview

The Store Attendant will be responsible for the day-to-day running of the store, including welcoming customers, driving sales, maintaining stock accuracy, keeping the store presentable and providing regular sales reports.

The ideal candidate should be commercially minded, organised, comfortable speaking with customers and confident using basic computer systems.

Key Responsibilities

Customer Service & Sales

Welcome customers warmly and professionally.

Understand customer needs and recommend suitable Slips products.

Explain product features, sizes, pricing and available options.

Actively assist customers through the buying process and close sales

Encourage customers to consider additional pairs or suitable alternatives where appropriate.

Handle customer questions, feedback and complaints professionally.

Maintain a positive and welcoming store environment

Stock Management

Receive and properly organise new stock.

Maintain accurate records of stock received, sold and remaining.

Ensure products are correctly displayed and properly arranged by size, style and colour.

Carry out regular stock counts and report discrepancies immediately.

Monitor fast-moving and slow-moving products.

Ensure the store does not run out of popular sizes or products without management being informed.

Maintain proper care and handling of all merchandise.

Sales & Reporting

Record all daily sales accurately.

Ensure every transaction is properly documented.

Prepare and submit weekly sales reports to management.

Track sales performance and provide feedback on customer preferences and popular products.

Report any unusual transactions, discrepancies or operational issues promptly.

Work towards agreed weekly and monthly sales targets

Store Operations

Open and close the store according to company procedures.

Keep the store, shelves and display areas clean, organised and attractive.

Ensure products are properly presented throughout the day.

Maintain basic store records and documentation.

Ensure the store environment remains secure and professional.

Follow all company policies regarding cash handling, stock and customer service.

Online / Digital Support

Respond to basic customer enquiries through approved digital channels when required.

Assist with processing orders received through WhatsApp, Instagram or other sales channels.

Update basic sales or stock information using company systems.

Take clear product photos or videos when required for customer enquiries or social media support.

Requirements

• 1–2 years’ experience in retail, sales, customer service or a similar role.
• Strong communication and interpersonal skills.
• Good customer service skills.
• Comfortable speaking confidently with customers.
• Good sales and persuasion skills.
• Basic to good computer skills.
• Ability to use Microsoft Excel, Google Sheets or similar tools.
• Good numerical and record-keeping skills.
• Experience with stock management is an advantage.
• Must be organised, punctual and reliable.
• Must be able to work independently with minimal supervision.
• Must be honest and trustworthy, particularly when handling stock and sales.
• Must have good attention to detail.
• Must be comfortable working within a sales-driven environment.
• Must be willing to work weekends according to the roster.

Personal Qualities

We are looking for someone who is

Friendly and approachable

Commercially minded

Responsible and accountable

Well presented

Energetic and proactive

Honest and trustworthy

Organised Customer-focused

A good communicator

Comfortable taking initiative Able to work well as part of a small team.

Salary

₦150,000 – ₦200,000 monthly, depending on experience, plus sales bonuses.