Technical and Mall Coordinator at Ascentech Services Limited – Enugu

Ascentech Services Limited is recruiting a Technical and Mall Coordinator in Enugu to oversee technical operations, facilities maintenance, utilities, security and the general upkeep of a large commercial mall or department store.

Key responsibilities

• Oversee daily technical operations, facilities maintenance, utilities, manpower and security across the mall.
• Personally diagnose and troubleshoot faults involving electrical, mechanical, HVAC, plumbing, refrigeration and other building systems.
• Monitor and maintain generators, power plants, transformers, high- and low-tension panels, electrical switchgear and power-distribution systems.
• Manage HVAC systems, chillers, VRV systems, air-handling and fresh-air units, pumps, cold rooms and refrigeration equipment.
• Supervise maintenance of water-treatment and sewage-treatment plants, plumbing, booster pumps and drainage systems.
• Ensure proper maintenance and regulatory compliance of firefighting systems, including sprinklers, fire pumps, hose reels and wet risers.
• Oversee Building Management Systems, CCTV, access control, public-address systems and other security and building-automation systems.
• Conduct energy audits and implement measures to improve operational efficiency and reduce maintenance costs.
• Manage maintenance budgets, negotiate vendor pricing, verify contractor bills and monitor service delivery.
• Oversee building maintenance, structural repairs, waterproofing, finishing works, landscaping and fleet maintenance where applicable.
• Monitor helpdesk activities, maintenance requests, customer and tenant concerns, and service-delivery standards.
• Maintain manpower records, maintenance reports, operational documentation and other relevant reports.
• Liaise with utility providers, local authorities, tenants and other stakeholders on power supply, maintenance and facility matters.
• Ensure compliance with applicable safety standards, government regulations and operational procedures.

Requirements

• Bachelor’s degree in Mechanical Engineering or Electrical Engineering.
• At least 10 years of experience managing a community mall or department store.
• Extensive experience in mall operations, facilities management, building maintenance and technical services.
• Strong hands-on troubleshooting and fault-diagnosis skills across electrical, mechanical, HVAC, plumbing and power systems.
• Practical knowledge of generators, power plants, transformers, electrical panels, chillers, pumps, water-treatment systems and firefighting equipment.
• Good understanding of Building Management Systems and integrated building utilities.
• Experience managing technical teams, contractors, vendors, maintenance budgets and facility operations.
• Knowledge of energy monitoring, diesel management, preventive maintenance and operational cost control.