Job details
Personal Banker at Stanbic IBTC Bank – Lagos Mainland, Lagos
Stanbic IBTC Bank is recruiting a full-time Personal Banker on Lagos Mainland within its Personal & Private Banking business. The role focuses on growing and managing relationships with retail clients.
Key Responsibilities
- Build durable relationships with customers through professional, responsive service and consistent follow-up.
- Explain banking products, account requirements, lending processes and applicable procedures.
- Assess customers’ financial needs and recommend appropriate relationship-based solutions.
- Expand assigned portfolios through cross-selling, up-selling, deposit mobilisation and revenue growth.
- Attract new customers through business development, referrals and local networking.
- Manage portfolio quality, customer risk and service standards while meeting assigned targets.
Requirements
- University degree.
- Ability to establish rapport, communicate persuasively, analyse information and follow banking procedures.
- Understanding of consumer banking products, customer acceptance and review, application verification and processing.
- Strong judgement, initiative, teamwork, time management and customer-focus.
How to apply
Complete the Personal Banker application through the online recruitment portal.
Deadline: Not specified; apply as soon as possible.
Check the employer and application instructions before sharing personal information.
About the employer
Stanbic IBTC Bank operates within a pan-African banking group serving customers across the continent. Its banking services include retail and personal banking solutions, supported by a focus on technology and client service.
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