Regional Operations Director – North-East Region at Airtel Nigeria – Lagos

Airtel Nigeria is recruiting a full-time Regional Operations Director – North-East Region, with Lagos listed as the location. The position oversees commercial performance across the North-East region.

Market share and distribution

• Lead sales and distribution strategies across assigned zones to grow prepaid and postpaid customer market share.
• Increase regional revenue through customer-base management, service usage, value-added services and commercial initiatives.
• Expand channel distribution while helping partners achieve sustainable and transparent commercial performance.

Customer, network and financial performance

• Improve service quality and customer experience at regional touchpoints.
• Work with network teams to improve availability, service quality and commercial network investment outcomes.
• Control operating expenses and bad debts while meeting regional financial goals.

People and change

• Coach teams, hold performance reviews and establish clear expectations.
• Strengthen employee engagement, retention, training and recognition.

Qualifications and experience

• Bachelor’s degree in Social Sciences; an MBA is preferred.
• At least 12 years of experience across sales and distribution, including approximately five years of relevant telecommunications experience.
• Extensive understanding of telecoms distribution, route-to-market strategy, revenue growth and management of geographically dispersed teams.
• Strong planning, communication, financial awareness, analytical and cross-functional leadership skills.