Service Advisor Vacancy at Conceptual Integrated Consult

Position Title: Service Advisor.

INTRODUCTION :-

Service Advisor job opportunity is available at Conceptual Integrated Consult for individuals who possess B.Sc/ HND in any related field.

DUTIES AND RESPONSIBILITIES :-

Should ensure optimum customer retention and increase customer base of the service center.
To receive customer, carryout walk around check, raise job cards, and following the repairs until delivering to customers.
Ensure a fix it right first time with zero return job.
Building good relationship with customers and ensuring increase in customer retention as well as wining new customers.
Ensuring timely delivery of repairs within the promised delivery time.
Ensuring targets are met on daily basis.
Following up on customers and keeping them updated on repairs and delivery time.
Maintaining a detailed and comprehensive customer database for every repairs.
Providing simple technical advice to customers to ensure personalized services
Discusses and explains cost of repairs/maintenance with customer, obtain their approval signature before processing any repairs
Ensure highest level of customer satisfaction.
Ensures timely delivery of repairs as per promised time.
Ensures the profitability of the workshop is attained
Must ensure the set targets of the service center is achieved.

DESIRED EXPERIENCE & QUALIFICATION :-

Apply Before :-

30th April, 2020

INTERESTED?

Interested and qualified candidates should forward their CV to: recruitment@ciconsult.com.ng and copy: conceptualintegratedconsult@gmail.com using the “Job Title” as the subject of the email.

Note: Only qualified candidates will be contacted.

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